Mobile Ticketing Guide

Santa Clara University

Santa Clara Athletics has announced a partnership with Vivenu, a leading technology provider in global event ticketing, to further modernize and create a simplified ticket purchasing process for Bronco fans and supporters. With this change in provider comes many upgrades to the patron experience. One such upgrade is the ability to utilize mobile ticketing. This guide will detail the mobile ticketing process including how to access your tickets, add them to your digital wallet and how to transfer them. If you have any questions or experience any issues with your mobile ticketing experience. Please reach out to our ticketing team at broncotickets@scu.edu or call (408)554-4660.

Sign Into Your Account

Visit the ticket link on the Santa Clara Broncos mobile app or scubroncos.scu.edu on your mobile web browser.
Tap “Sign In” button in the upper right corner of your screen.
Log in utilizing your account email and password. Note: If you have not previously accessed your tickets on our Vivenu platform, you will need to register by tapping the “Register for free” button, to access your tickets, please ensure you utilize the same email as your ticketing account.

View Your Tickets

In the "Tickets" section of your online account, all of your available tickets will be grouped into event tiles. On these event tiles are action buttons to store and manage multiple tickets.

All season tickets/parking will appear as a single event tile and can be stored as one pass per seat. The action buttons on season event tiles will give you the option to select specific tickets and events from the season. We recommend using these buttons instead of opening and managing individual tickets.

If you do need to access and store an individual ticket on your account, follow the steps below.

Select the event you’re attending to view individual tickets.
After selecting an event, you can view and manage additional tickets by scrolling from right to left.
Choose “Add to Wallet” on the ticket(s) you want to store.

Tap “Add” in the top right corner to securely store your ticket in your mobile wallet.

All mobile tickets will have a QR Code. Screenshots will not be accepted for entry.

Note for fans with Android devices: If the "Add to Google Wallet" button does not appear on your ticket tile when viewed on your smartphone, please try the "Add to Apple Wallet" button to store your ticket(s) in your Google Wallet.

How Do Season Tickets Work?

Season Ticket Holders no longer have to download each individual ticket or parking pass for every game of the season! With the new season ticket pass, Season Ticket Holders will only download one mobile wallet pass per season ticket or parking pass to use for entry into each game throughout the season.

When a Season Ticket Holder adds a season ticket pass to their mobile wallet, they will only see the event details for the first game of the season.
The season ticket pass will automatically update to the next available game when used, transferred, or sold on secondary market. No additional action is needed!

How to Transfer Tickets

Login to scubroncos.scu.edu
Select “Transfer” on the event you would like to transfer. Note: All season tickets/parking will appear as a single event tile. Multiple seats and games can be easily transferred at once with the following steps.
Select the seat(s) you want to transfer and tap “Proceed.”
Select the game(s) you want to transfer.
Enter the email address of the person to whom you would like to transfer ticket(s).
Tap “Submit” to initiate the transfer.*

*Once your transfer has been sent, the recipient will receive an email with a link to accept the transfer. They will not be required to create an account. You may cancel the transfer at any time until it is accepted.